Possible Canada Post service disruption

Newsletters

Posted: September 24, 2018



The potential of a service disruption at Canada Post could hamper our ability to deliver and receive documents through traditional mail channels however, we are pleased to offer several alternatives.

Most documents we would normally receive by mail can be:

Information we are usually asked to send via mail can also be delivered via alternative delivery channels.  If you need a pension calculation and have not already discovered the convenience of our Member Portal, please check it out.  Most of our forms are also available on the Plan’s website and, when completed and signed, can be scanned and delivered to us as described above.

 

Frequently Asked Questions:

How do I access the Member Portal?

You can run an unlimited number of pension calculations on the Member Portal.  The portal provides the same level of information you would receive had you contacted our office for a pension quote.  All you need to access the Member Portal is your Pension ID (which can be found under the Personal Information section on the first page of your annual statement) and your Password.  If this will be your first visit to the Member Portal, you need to provide your initial password.

What is my initial password?

The first time you log in, your temporary initial password is your birth date in (YYYYMMDD) format, followed by the last three digits of your Pension ID.

For example, if your birthday is March 12, 1970, and your Pension ID is ABCD7003120, your initial password will be 19700312120.

The site will automatically prompt you to change your password and choose your challenge questions the first time you log in.

 

How do I reset my password?


If you have previously visited the Member Portal and forgotten your password, click ‘Forgot your password?’ and upon successfully answering the challenge questions you set up, your initial password (as described above) will be restored.

If you try to log in with the wrong password 3 times in a row, your account will be locked. To unlock it, successfully answer your challenge questions or call Möbius and we will unlock it for you.

 

Who can I call if I need help?


If you need help accessing the website, please contact the Möbius Benefit Administrators Inc. office at 306 777-7402 between 8:00 am and 12:00 pm or 12:55 pm and 4:45 pm (Central Standard Time), Monday through Friday (excluding statutory holidays).

 

What forms are available on the website?

The following forms for Active Members can be found on the Plan’s website:

 

The following forms for Pensioners can also be found on the Plan’s website: